Gaming Department Manual

1. Game-Specific Money Laundering Risks

Table Game Vulnerabilities 

Slot Machine Considerations

  • Minimal play before large cashout 
  • Multiple machines used by same player 
  • Coordination between players on adjacent machines 

2. Behavioural Monitoring on Casino Floor

Suspicious Behaviour Indicators 

  • Avoidance Behaviour: Staying away from surveillance areas 
  • Communication Patterns: Signals between players 
  • Playing Patterns: Intentional losses, irrational bets 
  • Chip Movement: Unexplained transfers between players 

Documentation Requirements 

  • Incident Reports: Detailed descriptions of suspicious behaviour 
  • 5W1H Method: Who, What, When, Where, Why, How 
  • Evidence Preservation: CCTV timestamps, witness statements 

3. Chip Transaction Controls

Chip Dumping Identification 

Definition: Intentional loss of chips to another player to transfer value 

Detection Methods 

  • Monitoring bet patterns against basic strategy 
  • Tracking chip movement between associated players 
  • Analyzing win/loss ratios for abnormalities 

Chip Walking Prevention 

  • Supervision of chip transfers between tables 
  • Documentation of large chip movements 
  • Verification of play before large cashouts 

4. Collusion and Chip Dumping Detection

Common Collusion Techniques  

  • Signal Systems: Hand signals, betting patterns as communication 
  • Soft Play: Intentional weak play against accomplices 
  • Chip Passing: Physical transfer of chips between collaborators 
  • Information Sharing: Sharing knowledge of hidden cards 
Prevention Measures   
  • Regular dealer training on detection techniques 
  • Surveillance coordination for suspect tables 
  • Player behaviour analysis software 
  • Table rotation policies for staff 

5. Progressive Jackpot Compliance

Large Win Protocol 

  1. Immediate Verification: Confirm win legitimacy 
  2. Customer Identification: Full CDD regardless of amount 
  3. Source of Funds: Verify funds used to play 
  4. Enhanced Documentation: Complete win package 
  5. STR Consideration: Assess for suspicious circumstances 

Tax and Reporting Requirements  

  1. Withholding tax calculations per Sri Lankan law 
  2. CTR filing for cash payments above LKR 10M 
  3. International winner reporting for foreign nationals 
  4. Coordination with Accounts department for payment processing 

6. Gaming Red Flag Dictionary

Blackjack-Specific Indicators  

“Intentional Busting”
  • Definition: Player deliberately exceeds 21 when holding strong position
  • Detection: Player hits on 18-20 against dealer’s weak card
  • Why It Matters: Method to lose chips to accomplish partner
  • Action: Document pattern, notify surveillance, prepare STR 
“Maximum Bet Losses”
  • Definition: Placing maximum bets then making worst possible decisions
  • Detection: Consistent play against basic strategy
  • Why It Matters: Rapid fund transfer disguised as gambling
  • Action: Monitor for receiving party, file STR 

Roulette-Specific Indicators  

“Opposite Outcome Betting”
  • Definition: Two players betting opposing outcomes (red/black, odd/even)
  • Detection: Coordinated betting through accomplices
  • Why It Matters: Covers the board to guarantee one win, transfers value
  • Action: Identify both players, link transactions, STR filing 

Poker Tournament Red Flags

“Soft Play Collusion”
  • Definition: Player intentionally folds strong hands to eliminate competitors
  • Detection: Irrational folding patterns, communication signals
  • Why It Matters: Manipulates tournament to benefit accomplice
  • Action: Review hand history, tournament disqualification, STR
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